Surveillance Technician I - Pittsburgh

General and Administration
Employee Type
Full-Time Non-Exempt
Location : City


Function (Scope and Main Purpose of Job)

The Surveillance Technician I is responsible for the maintenance and overall up keep of all surveillance equipment and alarm systems.


Core Service Standards

CLEAN: Must make the property shine and look impeccable while maintaining a neat CLEAN and crisp personal appearance.
SAFE: Must make guests feel SAFE and comfortable through creating a worry free, carefree experience.
FAST: Provide FAST and efficient service with accuracy. Meet service time requirements and anticipate guest needs.
FRIENDLY: Greet each guest with FRIENDLY welcomes, making eye contact and smiling. Use H.E.A.R.T. steps to ease guest concerns. Say thank you to departing guests.
FUN: Work passionately as a team to create a FUN experience both for everyone who works and plays here.

Specific Responsibilities and Duties

  • Maintain an inventory of CCTV equipment and be liaison with Equipment Supplies for obtaining bids and purchases.
  • Participate in installation, movement, and removal of surveillance related equipment to assure gaming protection and internal controls for gaming regulations.
  • Maintain proper gaming logs in order to comply with state and internal regulations.
  • May be asked to be call 24 hours a day, seven days a week for emergency surveillance equipment malfunctions.
  • Ensure the safety and security of all guests and employees.
  • Repair and maintain CCTV equipment used for surveillance
  • Other duties as assigned.


Job Requirements (skills, knowledge, and abilities)

  • Knowledge of hand tools and electronic testing devices.
  • Ability to write technical statements.
  • Ability to read simple instructions and schematic diagrams.
  • Ability to do dome troubleshooting.
  • Knowledge of gaming laws and regulations.
  • Good communication skills.
  • Ability to perform assigned duties under frequent time pressure in an interruptive environment.

Educational Requirements

  • Two (2) year Electronic Degree is preferred or equivalent experience in CCTV, electrical maintenance and repair.
  • One (1) to three (3) years’ experience with installation, repair, maintenance, and trouble-shooting of CCTV digital equipment.
  • Must be able to comply with all state gaming regulations, which may include obtaining a license.

Physical Requirements

  • Must be able to bend, reach, kneel and twist.
  • Excellent hearing and vision.
  • Must be able to work in a confined space for long periods.
  • Must be able to sit, stand or walk for long periods of time.
  • Must be able to lift and carry up to 50 lbs.
  • Must have the manual dexterity to operate surveillance equipment and other related equipment.
  • Occasionally ascends/descends a ladder to service equipment.

Working Conditions

  • 24/7 high energy casino with over 100,000 sq. ft of gaming and entertainment space and approximately 500 employees.
  • Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
  • You will work in an environment where smoking is allowed.


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