Function (Scope and Main Purpose of Job)
The Promotions & Special Events Coordinator is responsible for coordinating and being the focal point for promotions and special events at Live! Casino. Position will be characterized as the be all, do all for all promotions and events. The Coordinator will perform special projects at the direction of the Promotions & Special Events Manager. Successful promotions and special events are an integral part of Live! Casino being the #1 regional gaming and entertainment experience.
Core Service Standards
CLEAN: Must make the property shine and look impeccable while maintaining a neat CLEAN and crisp personal appearance
SAFE: Must make guests feel SAFE and comfortable through creating a worry free, carefree experience.
FAST: Provide FAST and efficient service with accuracy. Meet service time requirements and anticipate guest needs.
FRIENDLY: Greet each guest with FRIENDLY welcomes, making eye contact and smiling. Use H.E.A.R.T. steps to ease guest concerns. Say thank you to departing guests.
FUN: Work passionately as a team to create a FUN experience both for everyone who works and plays here
Specific Responsibilities and Duties
Job Requirements (skills, knowledge, and abilities)